Returns

Returns accepted within 30 days of delivery for a full refund.

We will accept unwashed, unworn or defective merchandise, with the original sales receipt/packing slip and price tags attached, within 30 days. Returns will not be accepted without the original sales/gift receipt or packing slip. All returns are subject to verification of original sale, and we reserve the right to limit returns. To make a return, please mail your package to:

Between Kidz Return Dept

1012 W Eldorado Pkwy #1123

Little Elm, Texas 75068

  • Returns after 30 days will not be accepted.

I DO NOT HAVE THE ORIGINAL SALES RECEIPT/PACKING SLIP:

  • Returns will not be accepted without the original sales receipt or packing slip.
  • Exchanges can be processed for the same item/color in a different size.

Please note:

  • We cannot refund original or return shipping charges.
  • All costs associated with your return are your responsibility. We suggest you obtain a tracking number and insurance as we are not responsible for lost packages.

Additional return by mail requirements:

  • Must be an item from Between Kidz
  • Must not have any signs of wear or damage

If a return does not meet our requirements, we reserve the right to refuse and discard the items without providing a refund.

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